Two Levels of Personal Support
Choose consistent practical support or a more involved level of coordination. Both memberships are provided personally by Desi and built around the client’s goals, preferences, and independence.
Signature
For older adults who remain largely independent and benefit from a familiar person providing companionship, organization, errands, appointment support, and a steady extra set of hands.
- Personal connection, activities, walks, and routine check-ins.
- Appointment preparation, accompaniment, and notes with permission.
- Healthcare-information and medication-list organization.
- Grocery shopping, prescription pickup, and routine errands.
- Mail, paperwork, calendars, reminders, forms, and technology help.
- Scheduled family updates with the client’s permission.
- RN-informed observation and communication of relevant concerns.
Extraordinary
For clients and families who want more frequent support and a more active partner handling schedules, calls, transportation, and day-to-day coordination.
- Everything included with Signature.
- Two additional two-hour visits each month.
- Appointment scheduling and calendar coordination.
- Transportation during scheduled concierge visits.
- Prescription-refill coordination.
- Non-emergency healthcare-office calls.
- Home-maintenance scheduling and service-provider coordination.
- Bill assistance when authorized.
- Expanded family and outside-service coordination.
- Priority consideration for unexpected weekday requests, subject to availability.
Compare at a Glance
| Included | Signature | Extraordinary |
|---|---|---|
| Two-hour visits per month | Three | Five |
| Companionship, activities & check-ins | ✓ | ✓ |
| Appointment preparation & accompaniment | ✓ | ✓ |
| Healthcare-information organization | ✓ | ✓ |
| Grocery, prescription & routine errands | ✓ | ✓ |
| Mail, paperwork & technology help | ✓ | ✓ |
| Family updates with permission | Scheduled | Expanded coordination |
| Appointment scheduling & calendar coordination | – | ✓ |
| Transportation during concierge visits | – | ✓ |
| Prescription-refill coordination | – | ✓ |
| Non-emergency healthcare-office calls | – | ✓ |
| Home-maintenance scheduling | – | ✓ |
| Bill assistance when authorized | – | ✓ |
| Priority for unexpected weekday requests | – | Subject to availability |
Medical Bill Management & Health Insurance Liaison — Contact for Pricing
This service is quoted separately because every situation is different. After an initial conversation and document review, Desi defines the project, expected work, and price before beginning. Written authorization is required for third-party communication. This service may be purchased independently or alongside a membership.
Good to Know
- —Membership availability is limited because Desi personally serves every client.
- —Unused visits do not roll over from month to month.
- —Requests beyond scheduled time require advance agreement and may carry an additional fee. Contact Extraordinary for pricing.
- —Urgent or same-day requests are subject to availability. Extraordinary is not an emergency service.
- —You do not need to select a membership before the discovery call.
Frequently Asked Questions
Is Extraordinary a home care agency?
No. It is a private concierge service for independent or mostly independent older adults. It does not provide hands-on personal care, medication administration, skilled nursing, or continuous supervision.
Will Desi be the person who visits?
Yes. Desi personally provides every visit. Membership availability is limited so she can maintain that continuity.
Does Desi provide nursing care?
No. Her experience informs her concierge work, but Extraordinary does not diagnose, treat, administer medications, provide skilled nursing, or replace healthcare providers.
Can Desi communicate with me about my parent?
Yes, when your parent authorizes it. The client decides what may be shared, with whom, and how often.
Does Extraordinary provide transportation?
Scheduled transportation may be part of a concierge visit. It is not a standalone taxi, rideshare, ambulance, or non-emergency medical transportation service.
Can I purchase medical bill help without a membership?
Yes. Medical Bill Management & Health Insurance Liaison work is a separate project-based service, subject to fit and availability.
Why is that service priced by project?
Workload varies based on the number of providers, age and volume of bills, claims, missing documents, and unresolved issues. Scope and price are defined before work begins.
What authorization is needed?
The client or legally authorized representative must sign appropriate permissions before Extraordinary contacts a provider, insurer, or other third party.
What happens during the discovery call?
Desi asks about the older adult’s goals, routines, location, and tasks causing difficulty, explains boundaries, and helps determine the best fit.
What areas do you serve?
Selected communities in Jackson County, Missouri; Johnson County, Kansas; and Lafayette County, Missouri. Contact Desi to confirm availability.
Not Sure Which Membership Fits?
Start with a conversation about the support that would make the greatest difference.
Schedule a Free Discovery Call