Support That Protects Your Independence
Extraordinary helps older adults manage everyday details, stay connected, and continue living life on their own terms. Every plan is personal, every visit is provided by Desi, and every service begins with respect for the client’s choices.
Personal Connection Comes Standard
A visit is never just a checklist.
Time together may include conversation, shared hobbies, a walk, help with technology, planning the week ahead, or simply having a familiar person present. Companionship is not an add-on. It is part of the relationship.
Appointments & Healthcare Organization
- Coordinate appointment calendars and reminders.
- Prepare written questions or concerns before a visit.
- Accompany the client to scheduled appointments.
- Take notes with permission and organize provider instructions.
- Maintain organized lists of providers, appointments, and medications as reported.
- Assist with non-emergency calls to healthcare offices and pharmacies.
Errands, Transportation & Accompaniment
- Transportation to scheduled medical, personal-care, social, and community appointments.
- Grocery shopping with or for the client.
- Prescription pickup and routine errands.
- Help building shopping lists and organizing purchases.
Daily Life Organization
- Sort mail and organize paperwork.
- Set up calendars, reminders, and routines.
- Help complete forms and assist with household bills when authorized.
- Coordinate home-maintenance appointments.
- Help with patient portals, video calls, and everyday technology.
Family Communication & Coordination
- Provide agreed-upon updates after visits.
- Document completed tasks and follow-up items.
- Communicate practical concerns or observed changes.
- Coordinate family involvement and outside services.
Connection, Activities & Community
- Conversation, games, hobbies, walks, and shared activities.
- Accompaniment to social and community outings.
- Technology help for video calls and online connection.
RN-Informed Wellness Support
- General, non-diagnostic wellness observations.
- Organization of health information supplied by the client or providers.
- Reinforcement and organization of existing provider instructions.
- Recognition and communication of changes that may warrant attention.
Medical Bill Management & Health Insurance Liaison
Medical bills, explanations of benefits, claim questions, and provider statements can quickly become a project of their own. Extraordinary offers project-based support to organize paperwork, identify unresolved issues, and pursue answers.
- Organize bills, statements, and explanations of benefits.
- Identify claims, balances, or documents requiring follow-up.
- Contact provider billing departments and health insurers under written authorization.
- Track open issues, reference numbers, deadlines, and promised next steps.
- Help assemble requested forms and supporting documents.
- Document communications and keep the client or authorized representative informed.
Project-Based Pricing — Contact for Pricing
Scope and price depend on the volume, age, and complexity of the accounts. Written authorization is required before third-party communication. Services are administrative and organizational; they do not include legal, tax, financial-advisory, claims-adjusting, or medical advice. Privacy practices and applicable federal and state requirements will be followed.
Contact for PricingWhat Extraordinary Is — and Is Not
Extraordinary provides
- Personal concierge support and companionship.
- Organization, reminders, errands, and scheduled transportation.
- Appointment preparation, accompaniment, and follow-through.
- Authorized family communication and service coordination.
- RN-informed, non-diagnostic observation and organization.
- Project-based medical billing and insurance liaison support.
Extraordinary does not provide
- Home health or private-duty nursing services.
- Emergency care or emergency transportation.
- Bathing, dressing, feeding, toileting, lifting, or transfers.
- Medication administration, injections, wound care, or catheter care.
- Diagnosis, prescribing, or treatment-plan changes.
- Therapy, overnight care, or continuous supervision.
- House cleaning, lawn care, or extensive meal preparation.
Not Sure What Kind of Support Fits?
Share what is working, what feels difficult, and what would make life easier.
Schedule a Free Discovery Call